Legal notice

This website is operated under the trade name DeTour Audio.

The seller and merchant of record is:

EarMen LLC

United States

DeTour Audio is an online audio outlet operated by EarMen LLC.

We offer new, open-box, demo, clearance, B-stock, refurbished, used/pre-owned and selected audio products from our own inventory and trusted partners.

Contact Information

For general questions:

info@detour-audio.com

For sales questions:

sales@detour-audio.com

For order questions:

orders@detour-audio.com

For product support, warranty, returns and delivery issues:

support@detour-audio.com

Legal Responsibility

All purchases made through this website are made with EarMen LLC, operating under the trade name DeTour Audio.

Product descriptions, product condition, availability, prices, shipping options and policies are subject to change without prior notice.

Customers are responsible for reading the product description, product condition, included accessories, warranty terms, shipping terms, return policy and all applicable store policies before placing an order.

Shipping Terms

Orders delivered to the United States are normally shipped DDP — Delivered Duty Paid — unless otherwise stated at checkout or on the product page. This means applicable import duties, tariffs and customs clearance fees are included or paid by DeTour Audio / EarMen LLC.

Orders delivered outside the United States are normally shipped DAP/DDU unless otherwise stated at checkout or on the product page. This means import duties, VAT, taxes, customs clearance fees, brokerage fees and any other local charges required by the destination country are not included in the product price or shipping price and are the responsibility of the customer.

Outlet Product Condition

DeTour Audio sells outlet products in different conditions, including but not limited to new, open-box, demo, clearance, B-stock, refurbished, used/pre-owned, discontinued, last-piece and special-offer items.

Product condition, cosmetic condition, included accessories, packaging status and warranty terms may vary from item to item and should be reviewed carefully on the product page before purchase.

Open-box, demo, B-stock, refurbished, used/pre-owned, clearance and last-piece products may show signs of previous handling, demonstration, testing, repackaging, storage, transport or use.

Condition details clearly stated on the product page are not considered defects.

Intellectual Property

All trademarks, logos, product names, images, text, graphics and other content displayed on this website are the property of their respective owners.

DeTour Audio and EarMen LLC do not claim ownership of third-party trademarks or brand names displayed on this website.

No part of this website may be copied, reproduced, distributed, modified or used for commercial purposes without prior written permission, except where permitted by law.

Website Content

We make reasonable efforts to keep website information accurate and up to date. However, errors, inaccuracies or omissions may occur.

We reserve the right to correct errors, update information, change prices, modify product descriptions, update product condition notes, change availability or cancel orders where information was inaccurate, incomplete or unavailable.

Product images are for reference purposes only. Actual product appearance, packaging, accessories and cosmetic condition may vary, especially for open-box, demo, B-stock, refurbished, used/pre-owned, clearance and last-piece items.

Third-Party Products and Links

This website may include third-party products, trademarks, brand names, manufacturer information or links to third-party websites.

Third-party trademarks and brand names belong to their respective owners.

DeTour Audio / EarMen LLC is not responsible for the content, accuracy, policies or practices of third-party websites.

Limitation

This Legal Notice should be read together with our Terms of Service, Shipping Policy, Return & Refund Policy, Warranty Policy, Privacy Policy and Product Condition Guide.

Nothing in this Legal Notice limits any mandatory consumer rights that may apply under the laws of the customer’s country or region.

Governing Law

This Legal Notice and any separate agreements whereby we provide products or services shall be governed by and construed in accordance with the laws applicable to EarMen LLC, United States, without prejudice to any mandatory consumer protection rights that may apply in the customer’s country or region.

Contact

Questions about this Legal Notice should be sent to:

info@detour-audio.com